Healthcare is in the midst of a digital reckoning. As patients become more tech-savvy and expect seamless, on-demand service, traditional healthcare systems are under immense pressure to evolve. Paper-based records, siloed communication, and fragmented care pathways are no longer acceptable. Enter Salesforce Health Cloud + AI. This powerful combination transforms […]

Introduction It’s 2025, and business leaders are feeling the pressure to evolve. The problem? Their tech stack wasn’t built for AI, real-time personalization, or automated decision-making. That’s where Salesforce (and Aekot ) come in. As a CRM consulting company in India, the UAE, and the US, Aekot’s Salesforce implementation strategy […]

The Problem: Claims That Drag, Customers Who Leave In insurance, claims aren’t just a process — they’re the moment of truth. Yet, most insurers still rely on disconnected systems, manual handoffs, and frustrated customers who are left in the dark. What’s the cost? Lower retention, poor satisfaction scores, and missed […]

In today’s business world, being fast is no longer enough. You need to be smart, scalable, and secure. That’s where Agentforce 3.0 comes in! Salesforce’s latest AI-powered platform that turns automation into real business value. And powering it all is a new standard: MCP or Model Context Protocol. Let us […]

In 2025, insurance is no longer just about risk management. It’s about operational intelligence.Welcome to the era of Autonomous Business Operations (ABO), where workflows don’t just run, they think, learn, and optimize themselves. What Are Autonomous Business Ops? Autonomous Business Operations use AI, automation, and data to handle complex business […]

In life sciences, innovation isn’t the only race.There’s also the urgent need to bring therapies to market faster, while staying 100% compliant with evolving regulations. Salesforce is helping life sciences companies do both. Whether you’re running global trials, managing partner networks, or navigating complex compliance, Salesforce provides the digital foundation […]

The insurance industry is at a turning point. Rising customer expectations, increasing operational costs, and fierce competition are pushing insurers to rethink how they work. Enter AI Agents—not the future, but the now. Imagine cutting down repetitive workload by 60% while delivering 24/7 hyper-personalized service. That’s the power of AI […]

Imagine a CRM that doesn’t just store customer data—but thinks, acts, and decides like a digital teammate. Welcome to the world of AgentForce, Salesforce’s bold step into agentic AI—a new category of intelligent, action-taking agents that are transforming how businesses operate. So, What Exactly Is AgentForce? AgentForce is Salesforce’s framework […]

In the not-so-distant past, healthcare operated with a one-size-fits-all mindset. Patients were treated based on averages—not individuals. But today, with the explosion of health data, wearable devices, and AI, personalization isn’t a buzzword anymore. It’s the new standard. And at the heart of this transformation is Salesforce Health Cloud. What’s […]

The successful implementation of AI agents requires careful planning, strategy, and continuous optimization. Whether you’re deploying AI for customer support, automation, or decision-making, following best practices will ensure smooth integration and maximum impact. 8 Tips for Successfully Implementing AI Agents Successful AI agent implementation can drive efficiency, enhance customer experiences, […]