Month: June 2025

In 2025, insurance is no longer just about risk management. It’s about operational intelligence.Welcome to the era of Autonomous Business Operations (ABO), where workflows don’t just run, they think, learn, and optimize themselves. What Are Autonomous Business Ops? Autonomous Business Operations use AI, automation, and data to handle complex business […]

In life sciences, innovation isn’t the only race.There’s also the urgent need to bring therapies to market faster, while staying 100% compliant with evolving regulations. Salesforce is helping life sciences companies do both. Whether you’re running global trials, managing partner networks, or navigating complex compliance, Salesforce provides the digital foundation […]

The insurance industry is at a turning point. Rising customer expectations, increasing operational costs, and fierce competition are pushing insurers to rethink how they work. Enter AI Agents—not the future, but the now. Imagine cutting down repetitive workload by 60% while delivering 24/7 hyper-personalized service. That’s the power of AI […]

Imagine a CRM that doesn’t just store customer data—but thinks, acts, and decides like a digital teammate. Welcome to the world of AgentForce, Salesforce’s bold step into agentic AI—a new category of intelligent, action-taking agents that are transforming how businesses operate. So, What Exactly Is AgentForce? AgentForce is Salesforce’s framework […]

In the not-so-distant past, healthcare operated with a one-size-fits-all mindset. Patients were treated based on averages—not individuals. But today, with the explosion of health data, wearable devices, and AI, personalization isn’t a buzzword anymore. It’s the new standard. And at the heart of this transformation is Salesforce Health Cloud. What’s […]