Anup PrakashKeeping up with the ever-changing customer expectations can be pretty overwhelming. There is a growing need for more personalized services and experiences. Customer value creation is the most crucial goal for any organization. Financial institutions have utilized Salesforce for a decade now to manage client data and enhance their productivity. […]
Month: October 2022
What is Salesforce Genie?
Salesforce Genie, announced this year during the most popular Salesforce event Dreamforce 2022 is a real-time CRM platform for data integration. It supports businesses in reshaping their relationship with their customers by providing personalized, real-time, and hyperscale customer experiences and interactions. Salesforce Genie powers the complete customer 360 platform. With […]