Anup PrakashWhat is Salesforce Sales Cloud? Sales cloud is the most popular product offered by Salesforce. It is a customer relationship management(CRM) tool released in the year 2009 designed to focus on the sales segment of a business enterprise. Sales cloud solutions allow for a more personalised customer experience and better […]
Month: January 2023
Salesforce Permission Sets
Salesforce Permission Sets are a powerful tool that allows administrators to grant users access to specific objects, fields, and actions within the Salesforce platform. This feature allows for fine-grained control over user access and can help organizations ensure that only authorized users have access to sensitive data. Permission Sets are […]
Understanding Salesforce Service Cloud?
What is Salesforce Service Cloud? Salesforce service cloud is a CRM (customer relationship management) platform designed to increase the customer service effectiveness and support. It’s a tool to manage customer information. It could be the unit of a whole Salesforce CRM package for your business. For enterprises looking for digitalization […]
Salesforce Data Cleansing Tips
The world has adapted to cloud computing and technology at a significant pace in the past decade. Organisations today rely heavily on digital services to manage their business. And data management is the most important aspect of a digital enterprise. Poor data quality affects all the processes of the business […]