Author: Mayank Jaggi

In life sciences, innovation isn’t the only race.There’s also the urgent need to bring therapies to market faster, while staying 100% compliant with evolving regulations. Salesforce is helping life sciences companies do both. Whether you’re running global trials, managing partner networks, or navigating complex compliance, Salesforce provides the digital foundation […]

The insurance industry is at a turning point. Rising customer expectations, increasing operational costs, and fierce competition are pushing insurers to rethink how they work. Enter AI Agents—not the future, but the now. Imagine cutting down repetitive workload by 60% while delivering 24/7 hyper-personalized service. That’s the power of AI […]

Imagine a CRM that doesn’t just store customer data—but thinks, acts, and decides like a digital teammate. Welcome to the world of AgentForce, Salesforce’s bold step into agentic AI—a new category of intelligent, action-taking agents that are transforming how businesses operate. So, What Exactly Is AgentForce? AgentForce is Salesforce’s framework […]

In the not-so-distant past, healthcare operated with a one-size-fits-all mindset. Patients were treated based on averages—not individuals. But today, with the explosion of health data, wearable devices, and AI, personalization isn’t a buzzword anymore. It’s the new standard. And at the heart of this transformation is Salesforce Health Cloud. What’s […]

The successful implementation of AI agents requires careful planning, strategy, and continuous optimization. Whether you’re deploying AI for customer support, automation, or decision-making, following best practices will ensure smooth integration and maximum impact. 8 Tips for Successfully Implementing AI Agents Successful AI agent implementation can drive efficiency, enhance customer experiences, […]

Artificial Intelligence (AI) agents play a crucial role in modern technology, automating tasks and improving efficiency across industries. AI agents can be categorized based on their functionality, learning capabilities, and decision-making processes. Here’s an in-depth look at the different types of AI agents and real-world examples of their applications. Types […]

Artificial Intelligence (AI) agents are revolutionizing industries by automating tasks, improving decision-making, and enhancing customer experiences. But what exactly are AI agents? AI agents are autonomous software programs that analyze data, make decisions, and learn from interactions, all without human intervention. These agents utilize advanced technologies like machine learning, natural […]